What We Do
Melbourne-based I.T. Support servicing Australia for all your needs.
Managed I.T. Services
Proactive Managed I.T. Services provide you with a team of skilled I.T. experts and resources to ensure your business runs as fast, secure and efficient as it should for a fixed monthly fee.
Business Continuity and Disaster Recovery
We never want to see you lose your data. It costs you money, wastes time and causes a lot of stress.
Let us create an efficient environment for you and your staff to work in.
We love the cloud. In fact, we do half our work outside our office and our clients hardly notice the difference because that’s where we live.
Cyber security is critical, there are no guarantees here, but you should take every reasonable precaution to keep your network and data secure.
What People Are Saying
We have been working with Alex & Keong at IPO digital since December 2016.
Alex & Keong are easy to deal with, compared to our previous IT suppliers they have
been a breath of fresh air, they don’t over complicate matters.
I oversee the IT for my company, with around 35 users/workstations across NSW
Since engaging with IPO we have been thoroughly happy with their service,
especially their response times both within and outside of business hours.
I couldn’t recommend them highly enough.
Traditionally we used an inhouse resource to manage our Business and IT systems.
However, in early 2019, after an exhausting process, we engaged IPO Digital Solutions.
The results from making the change have been, entirely, positive:
- Transparent and issue free transition.
- Proactive assessment of risk, development and implementation of affordable solutions. This has included server and firewall upgrades.
- Enhanced Expertise with lower overall risk and cost.
- Improved response times and coverage – 24 hours a day, 365 days a year. Exceeded agreed SLA, KPI’s, during and after business hours, to 30 staff, located at 7 different sites in Vic & NSW. Very rarely are we unable to contact either Keong or Alex at the first attempt.
- First time resolution of issues is in excess of 99%.
- A positive, can do, customer focused approach.
IPO Digital have been taking care of our office and remote users IT needs since 2016.
Since coming onboard, we have a greater confidence in our system, knowing that all programs are always up-to-date and safe. Alex and Keong are always accessible and quick to respond to any issues and offer suggestions to ensure the smooth running of all systems, which in turn leads to less downtime for our staff. They are a pleasure to deal with and I have no hesitation in recommending their business to any company looking to improve their IT needs.Jenny
We're Here To Help!
Level 1, Unit 62, 31-37 Norcal Road, Nunawading, VIC 3131
M-F: 9am – 5:30pm
S-S: By Appointment Only
(03) 9792 5554