What our clients are saying about us

 

Transportation Services

Traditionally we used an inhouse resource to manage our Business and IT systems.

However, in early 2019, after an exhausting process, we engaged IPO Digital Solutions.

The results from making the change have been, entirely, positive:

  • Transparent and issue free transition.
  • Proactive assessment of risk, development and implementation of affordable solutions. This has included server and firewall upgrades.
  • Enhanced Expertise with lower overall risk and cost.
  • Improved response times and coverage – 24 hours a day, 365 days a year. Exceeded agreed SLA, KPI’s, during and after business hours, to 30 staff, located at 7 different sites in Vic & NSW. Very rarely are we unable to contact either Keong or Alex at the first attempt.
  • First time resolution of issues is in excess of 99%.
  • A positive, can do, customer focused approach.

 

Ian Reid Vendor Advocates

IPO Digital have been taking care of our office and remote users IT needs since 2016.

Since coming onboard, we have a greater confidence in our system, knowing that all programs are always up-to-date and safe. 

Alex and Keong are always accessible and quick to respond to any issues and offer suggestions to ensure the smooth running of all systems, which in turn leads to less downtime for our staff. 

They are a pleasure to deal with and I have no hesitation in recommending their business to any company looking to improve their IT needs.

 

Accounting Firm – SMP

IPO Digital Solutions have been supporting our business’ IT infrastructure for over twp years now.

Not only have they implemented hassle free IT solutions to suit our overall business needs, but they have also helped tailor specific solutions for our individual employees.

IPO Digital Solutions’ IT professionals are highly responsive and always contactable, ensuring that they deliver upon call back and on site appointments.

As IPO Digital Solutions specialise in accounting software suites, they have also been able to provide third party support for software products such as MYOB AE and OfficeTech.

The team at IPO Digital Solutions have been a wonderful support to our accounting firm and feel more like extended members of our work family than contracted IT professionals.

We highly recommend sourcing IPO Digital Solutions for your IT needs!

 

Australian Diamond Trading Corporation

 

We have been working with Alex & Keong at IPO digital since December 2016.

Alex & Keong are easy to deal, compared to our previous IT suppliers they have been a breath of fresh air, they don’t over complicate matters.
I oversee the IT for my company, with around 35 users/workstations across NSW & VIC.

Since engaging with IPO we have been thoroughly happy with their service, especially their response times both within and outside of business hours.

I couldn’t recommend them highly enough.

    David Lennon – Business Coach

     

    IPO Digital has helped a number of my clients and at first I was nervous but the feedback has been fantastic. Alex and Keong are very customer focused, especially for tech heads, and have a genuine desire to deliver the most cost effective option. They are passionate about what they do.

    I have no hesitation in recommending IPO Digital as they have always done a great job of looking after my clients.

    We're Here To Help!

    Office

    Level 1, Unit 62, 31-37 Norcal Road, Nunawading, VIC 3131

    Hours

    M-F: 9am – 5:30pm
    S-S: By Appointment Only

    Call Us

    (03) 9792 5554